Privacy Policy

1. Information We Collect

We collect information in the following ways:

a. Personal Information You Provide

When you:

• Register for an account

• Make a purchase

• Subscribe to newsletters

• Contact our support team

• Apply for a franchise

We may collect:

• Full name

• Email address

• Contact number

• Billing and shipping addresses

• Payment method details (via secure gateways)

• Date of birth (optional, for birthday offers or age-specific promotions)

• Gender (optional)

• Any other personal details you choose to provide

b. Automatically Collected Information

When you browse the Site, we automatically collect:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited and time spent

• Referring website address

• Date and time of access

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to enhance user experience, remember preferences, personalize content, and analyze site performance.

You may disable cookies through your browser settings, but this may limit some site functionality.

2. How We Use Your Information

Your data helps us:

• Process orders and deliver products

• Respond to your customer service inquiries

• Provide order status updates and shipping alerts

• Send you newsletters, offers, and promotions (if subscribed)

• Customize and improve your shopping experience

• Conduct internal analysis and improve our website and offerings

• Comply with legal, tax, or regulatory requirements

3. Sharing Your Information

We value your trust and take data sharing seriously.

a. Third-Party Service Providers

We may share limited personal information with:

• Shipping and delivery partners

• Payment gateway providers

• Email and SMS communication platforms

• Web hosting and analytics providers

They are contractually obligated to protect your data and use it only to provide agreed-upon services.

b. Legal Compliance

We may disclose information if:

• Required by law, legal processes, or government requests

• Necessary to protect our rights, privacy, safety, or property, or that of others

c. Business Transfers

If Baby Que undergoes a merger, acquisition, or asset sale, your data may be transferred to the new entity, subject to the same privacy commitments.

4. How We Protect Your Information

We use a variety of industry-standard security measures, including:

• SSL encryption for secure transactions

• Regular server and software security audits

• Restricted data access for authorized personnel only

• Secure third-party payment gateways (we do not store credit/debit card details)

Despite our efforts, no online transmission is 100% secure. We encourage you to use strong passwords and log out after use.

5. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you

• Update or correct your information through your account dashboard or by contacting us

• Unsubscribe from marketing emails by clicking the link in the footer or emailing us

• Request deletion of your personal data (subject to retention obligations)

To exercise these rights, email us at [Insert Support Email].

6. Retention of Your Data

We retain your personal data:

• As long as necessary for order fulfillment, returns, customer service, and legal compliance

• For marketing communications until you opt out

• For analytics and service improvement, in anonymized form where applicable

7. Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us immediately for deletion.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these external sites. Please review their privacy policies before sharing your data.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, our practices, or site features. All changes will be posted here with the updated “Effective Date.”

We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us:

Baby Que Customer Support
📧 Email: babyquebabyshop@gmail.com
📞 Phone: +91 7907606865
📍 Address: Baby que, Opposite Lenskart, Parappanangadi –  676303
🌐 Website: www.babyqueonline.com