Terms and Conditions

1. Use of Website

This website and its content are intended for users who are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian. You may use the website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the site in any way that could harm, disable, overburden, or impair it.

  • Attempt unauthorized access to any part of the website, accounts, or computer systems.

  • Use any robot, spider, scraper, or other automated means to access the site.

To purchase products, post reviews, or access exclusive offers, users may be required to register an account. By creating an account:

  • You agree to provide accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to accept responsibility for all activities that occur under your account.

Baby Que reserves the right to suspend or terminate accounts that violate these Terms or are deemed fraudulent.

We strive to ensure that all product information is accurate, including pricing, descriptions, and images. However, due to screen differences and human error:

  • Products may vary slightly from their images.

  • Prices and availability are subject to change without notice.

  • We reserve the right to limit the sale of products to any person, region, or jurisdiction.

If an item is out of stock or discontinued after purchase, we will notify you and issue a full refund or suggest alternative products.

All prices listed on our website are in [Insert Currency] and inclusive/exclusive of applicable taxes, as mentioned. We strive to maintain correct pricing but reserve the right to correct any errors that may occur.

Accepted payment methods include:

  • Credit/Debit Cards (Visa, Mastercard, etc.)

  • Digital Wallets and UPI

  • Net Banking

  • Cash on Delivery (if applicable)

Your payment information is processed through secure gateways to ensure safety and confidentiality. We do not store your card or payment details on our servers.

Baby Que ships to multiple regions with standard and express delivery options. Delivery charges, if any, are displayed at checkout.

While we aim for timely delivery, we cannot guarantee delivery timelines in cases of:

  • Weather disruptions

  • Logistical delays

  • Incomplete or incorrect delivery addresses

Once an order is shipped, you will receive tracking details via email or SMS. We are not liable for delays caused by third-party courier services.

We want you to love your purchase! If you’re not satisfied, you can initiate a return within [Insert Timeframe, e.g., 7 or 10 days] of receiving the product.

To be eligible for a return:

  • Items must be unused, unwashed, and in original packaging with tags.

  • Some items like personal care products, innerwear, and opened feeding accessories are non-returnable due to hygiene reasons.

Refunds will be processed to the original method of payment within 7–10 business days of approval. For more details, refer to our Return & Refund Policy.

All content on this site—including but not limited to text, images, logos, graphics, product data, and software—is the intellectual property of Baby Que and protected by applicable copyright and trademark laws.

You may not:

  • Copy, reproduce, or republish content without written permission.

  • Use our trademarks or trade dress in any way that causes confusion.

Any unauthorized use may result in legal action.

By using this site, you agree not to:

  • Post or share false, misleading, or harmful content.

  • Upload viruses or malicious code.

  • Harass, threaten, or violate the rights of others.

  • Attempt unauthorized access to other accounts, systems, or networks.

We reserve the right to suspend or ban any user account involved in disruptive or illegal activi

We welcome franchise applications through our online inquiry form. Submitting an application does not imply a partnership or approval.

All franchise agreements are governed by separate legal contracts that outline:

  • Investment requirements

  • Area exclusivity

  • Business conduct standards

  • Revenue models and royalty terms

Baby Que reserves the right to accept or decline franchise proposals at its sole discretion.

While we make every effort to provide a smooth and reliable experience, Baby Que is not liable for:

  • Any indirect, incidental, or consequential damages from the use of our website or products.

  • Loss of data, profits, or business interruption due to site outages or technical failures.

  • Inaccuracies or errors in product descriptions or pricing.

Your use of our website is at your sole risk.

You agree to indemnify and hold harmless Baby Que, its directors, officers, employees, and affiliates from any claims, damages, liabilities, and expenses arising out of:

  • Your misuse of the website

  • Violation of these Terms

  • Infringement of intellectual property or rights of a third party

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy.

This includes:

  • Information you provide (name, address, contact info)

  • Automatically collected data (IP address, browser type)

  • Use of data for order fulfillment, communication, and marketing (with your consent)

We do not sell or rent your data to third parties without your explicit permission.

Baby Que reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated “Effective Date.”

It is your responsibility to review these Terms periodically. Continued use of the website after changes constitutes your acceptance of those changes.

These Terms shall be governed by and interpreted in accordance with the laws of Kerala, India. Any legal disputes shall be resolved in the courts located in kerala, and you hereby consent to the exclusive jurisdiction of those courts.

For questions regarding these Terms or any other aspect of our website, please contact:

Baby Que Customer Support
📧 Email: babyquebabyshop@gmail.com
📞 Phone: 7907606865
📍 Address: Baby que, Opposite Lenskart, Parappanangadi –  676303
🌐 Website: www.babyqueonline.com